E-government as a tool for communication with young people: legal aspects





E-government, Communication channel, Interaction between the state and citizens (G2C), Public services portal, Youth


Objective: The relevance of the topic is determined by the need to consider e-government not only as a tool for providing public services but also as a channel of communication with the population, especially young people.

Methods: The authors use methods of analysis and synthesis to summarize the experience of different countries, as well as statistical and comparative methods. The source analysis method is also used.

Results: It is determined that despite the established format of interaction, the "State – Electronic Government – Citizens" model takes a step towards the principles of information openness of state bodies. It will concentrate all information in one source, which is an advantage in terms of approaches to publicizing the activities of the state through independent websites or social network pages for individual bodies and departments at the federal and regional levels.

Conclusion: E-government promotes the development of democratic values, allows the building of a trusting attitude of citizens towards political and state institutions, and receives information in a way convenient for citizens. The new culture of interaction between the state and citizens, despite all the advantages, takes a long time to implement. First of all, it is worth focusing on youth, since young people have all the necessary competencies, and communication with young people will increase the level of trust in official information broadcast by the state.


Ermakova, S.S. (2016). Doverie rossiiskogo obshchestva k SMI: sovremennoe sostoyanie i perspektivy razvitiya [Russian society's trust in the media: current state and development prospects]. Obshchestvo: politika, ekonomika, parvo, 12, 43-46.

Erzhenin, R.V. (2018). Elektronnoe pravitelstvo Rossii: obzor nauchnykh publikatsii i issledovanii [Electronic government of Russia: a review of scientific publications and research]. Voprosy gosudarstvennogo i munitsipalnogo upravleniya, 3, 205-228.

Federal Law No. 270-FL. (July 14, 2022). On Amendments to the Federal Law “On Providing Access to Information on the Activities of State Bodies and Local Self-Government Bodies” and Article 10 of the Federal Law “On Providing Access to Information on the Activities of Courts in the Russian Federation”. Retrieved from: https://rg.ru/documents/2022/07/19/document-soceti.html

Filatkina, G.S., Davletshina, M.I. (2019). Youth Media Consumption: A Theoretical Review of Research (a Case Study of Spain, Brazil, Argentina and Mexico). Medi@lmanakh, 3(92), 95-103. https://doi.org/10.30547/mediaalmanah.3.2019.95103 DOI: https://doi.org/10.30547/mediaalmanah.3.2019.95103

Masuda, I. (1981). The Information Society as Post-Industrial Society: monograph. Washington: World Future Society.

Napitupulu, D., & Yakub, R. (2021). A Bibliometric Analysis of E-Government Research. Library Philosophy and Practice, 2021, 1–19.

Popova, O.V. (2021). Online political communication of youth from Russian megapolises. Galactica Media: Journal of Media Studies, 2, 28-54. https://doi.org/10.46539/gmd.v3i2.157 DOI: https://doi.org/10.46539/gmd.v3i2.157

Social media and censorship: pros and cons. (March 16, 2021). Wciom. Retrieved from: https://old.wciom.ru/index.php?id=236&uid=10728

The government plans to cancel the discount on the payment of duties on public services. (October 5, 2022). Interfax. Retrieved from: https://www.interfax.ru/russia/866379

The Pushkin Card program brought together more than 7 million participants. (November 28, 2022). Ministry of Education of Russia: Official Internet resource. Retrieved from: https://edu.gov.ru/press/6229/programma-pushkinskaya-karta-obedinila-bolee-7-millionov-uchastnikov/

Twizeyimana, J. D., & Andersson, A. (2019, April 1). The public value of E-Government – A literature review. Government Information Quarterly, 2019, 167-178. https://doi.org/10.1016/j.giq.2019.01.001 . DOI: https://doi.org/10.1016/j.giq.2019.01.001

Yildiz, M. (2007). E-government research: Reviewing the literature, limitations, and ways forward. Government Information Quarterly, 24(3), 646–665. https://doi.org/10.1016/j.giq.2007.01.002 DOI: https://doi.org/10.1016/j.giq.2007.01.002




How to Cite

Akimov, A., & Kadysheva, K. (2023). E-government as a tool for communication with young people: legal aspects. Journal of Law and Sustainable Development, 11(1), e0272. https://doi.org/10.37497/sdgs.v11i1.272