E-government as a tool for communication with young people: legal aspects
DOI:
https://doi.org/10.37497/sdgs.v11i1.272Keywords:
E-government, Communication channel, Interaction between the state and citizens (G2C), Public services portal, YouthAbstract
Objective: The relevance of the topic is determined by the need to consider e-government not only as a tool for providing public services but also as a channel of communication with the population, especially young people.
Methods: The authors use methods of analysis and synthesis to summarize the experience of different countries, as well as statistical and comparative methods. The source analysis method is also used.
Results: It is determined that despite the established format of interaction, the "State – Electronic Government – Citizens" model takes a step towards the principles of information openness of state bodies. It will concentrate all information in one source, which is an advantage in terms of approaches to publicizing the activities of the state through independent websites or social network pages for individual bodies and departments at the federal and regional levels.
Conclusion: E-government promotes the development of democratic values, allows the building of a trusting attitude of citizens towards political and state institutions, and receives information in a way convenient for citizens. The new culture of interaction between the state and citizens, despite all the advantages, takes a long time to implement. First of all, it is worth focusing on youth, since young people have all the necessary competencies, and communication with young people will increase the level of trust in official information broadcast by the state.
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